Most Programs Do Not See Their Referral Leak
ELIGIBLE PATIENTS LOST BEFORE LISTING ARE INVISIBLE IN MOST METRICS
The Referral Stage is Where Most Patients are Lost
Fax-based intake, incomplete evaluations, and paperwork sitting in a queue are not minor friction. By the time a coordinator picks up a referral that arrived two days ago, the clinical window may have narrowed due to timing and information delays common in intake workflows. Some patients have already moved on. Without a streamlined intake process, referrals can stall before they ever reach your team for clinical review and listing consideration.
From Any Source to Your Coordinator, Automatically
We digitize and automate intake so eligible patients reach your team faster, with everything they need already in front of them. Every referral becomes a trackable, transparent process that removes manual burden from already stretched coordinators and improves intake visibility across the transplant workflow. Once patients are listed, our Waitlist and Patient Management service keeps them active and ready for future offers.
Four Steps, Fully Automated
| Automated Capture
Referrals from fax, EHR, and patient portals captured and routed automatically. No manual data entry. No missed submissions across intake channels.
| Clinical Eligibility Screening
The system evaluates eligibility and highlights priority cases in real time so your team sees the most time-sensitive referrals first for early clinical triage support.
| Real-time Tracking
Leadership sees conversion rate, time-to-listing, and bottlenecks in real time, not at quarter end when the pattern has already cost you time in identifying referral delays.
| Coordinator Handoff
Referrals arrive with all required information organized. Your clinical team focuses on evaluation, not data gathering during the listing decision process.
Every referral that converts one week faster is a patient available for the next organ offer. Over the course of a year, that compounding effect translates into transplants that would not otherwise have happened. Referral automation is fully reimbursable as organ acquisition cost under CMS for eligible transplant programs.
How Many Referrals is Your Program Losing Before Listing?
We can show you with your data in the first conversation using your referral and listing workflow metrics.